FAQs

If you don’t find the answers to your questions below, feel free to contact me.

Purchases

  • If you sign up for an account, you will be able to log in and access all your purchases. You can also contact me, and I will resend the link to the email you made the purchase with. See the Live Events section to the right for info on links to live events.

  • I am your organizing coach, and I am here to help you as you work through your organizing projects. You can attend an upcoming free Q+A session or submit simple questions through my contact form. If your question is more in-depth, you can purchase a Pick My Brain consult or a Max My Space organizing session. Learn more about my organizing services.

  • You can view the current refund policy in the Terms + Policies section.

Live Events

  • You will receive reminder emails with the Zoom info for your event 2 days and 2 hours before the event. If you don't see the email, check your spam folder. Still can't find it? Contact me through my contact form and if the event is within the next 48 hours choose that checkbox.

  • Recordings will be available to registrants for live events (unless otherwise indicated) and will be emailed to all registrants within 2 business days after the event. If you haven't received it by then, check your spam filter then contact me.

Organizing Sessions

  • If you’re in the Washington, DC metro area, or the DMV as we call it, I’m ready to pack up my favorite organizing tools and head over to maximize your space. I currently service Arlington and Fairfax counties. Let’s work together to transform your home into a clutter-free calm space.

  • I take your safety and security seriously, which is why I am licensed, insured, and vaccinated against COVID-19, and I’ll wear a mask upon request. Plus, I always prioritize the safety of my clients and their belongings during our sessions and ensure that any personal information shared with me is kept confidential.

  • It all starts with a free consult call, where we'll chat about your goals and vision for your space. From there, we'll schedule a video call and work together to tackle your organizing goals. As with an in-person session, I'll guide you through the process, offer tips and advice, and keep you motivated along the way. Virtual sessions are typically shorter than in-person to prevent Zoom fatigue.

  • Virtual sessions can be good for saving money if you do homework in between or by pairing them with in-person organizing. They are also ideal if you are outside of my in-person service area (see above). You must be able to do the physical work yourself or have someone there who can, be comfortable with Zoom (or have someone who can help), have a phone, tablet, or laptop you can carry, and a strong Internet connection.

  • I love decluttering, downsizing, and all things tiny, but I’ll work my space-maximizing magic in any size space, big or small. Whether it's a cluttered closet or a chaotic office, I'll whip it into shape in no time. And for those larger in-person projects, no sweat! I'll bring along an assistant, or a few, so we can max out your organizing session and (more importantly!) every inch of your space.

  • I want to make it as easy as possible for you! Arrange to have distractions removed and relax. If the session is in person, please avoid wearing perfume or cologne (I’m allergic) and remove any personal items you don't want me to see, weapons, or illegal substances before we start.

    Please don't do any extra cleaning before our session. I want to see the space just as it is in your day-to-day life so I can come up with the best solution for you.

    If we're working on your closet or kitchen, it can be helpful to do some laundry or dishes ahead of time to have them available to organize, but no pressure! And if you have any photos or videos of the space you'd like to send beforehand, that's great too. But again, no pressure.

    Can't wait to get started on maximizing your space!

  • I offer organizing sessions that are customized to fit your needs and schedule. Pick My Brain sessions are 1 hour long, Max Your Space virtual organizing sessions can be 1 to 2 hours, and Max Your Space in-person organizing lasts between 3-5 hours. I believe that progress is progress, no matter how big or small, and I want to make the most of our time together to help you achieve your organizing goals. I'll work with you to create a plan that fits your unique situation and time + budget constraints.

  • Any person or business who genuinely wants to share our products and services because they will benefit the people who they are sharing them with are encouraged to sign up. We will remove from the program anyone using referral links on a backlink site or other spammy venture.

  • Log in to your Affiliatly account at https://www.affiliatly.com/af-1063463/affiliate.panel. There, you can create a link using the Link Generator. Alternatively, you can create a link by adding ?aff=### to the end of the product link on Tiny to the Max you want to refer the person to, where ### is your affiliate number, which you can get in your account.

  • When someone visits my website using your referral link, the site tracks them when they make a purchase. If after 30 days from the purchase it has not been refunded, we pay you 10% of the purchase price minus the 2.9% credit card fee. I run payouts monthly to the PayPal account you signed up with.

Referral Rewards Affiliate Program

  • Use the below directions that correspond to the email client you use.

    Apple Mail (desktop)

    • Teach Apple Mail's filter to allow future messages.

    • Open the junk folder and find the message. Move the message into the inbox.

    • Add your From email to the address book.

    • Open the message, right-click the sender email address, and choose Add to Contacts.

    Mail (Apple iOS mobile devices)

    • Teach Mail's filter to allow future messages.

    • Open the junk folder and find the message. Move the message into the inbox.

    • Add your From email to the address book.

    • Open the message and click the From email address. Then click Create New Contact to input the address in the contacts list.

    AOL Webmail

    • Mark a received campaign as Not Spam.

    • Open the spam folder and click the message. Click the OK, Not Spam button.

    • Add your From email to the address book.

    • Click Contacts in the navigation panel and click the New Contact icon. Input the email address and click the Add Contact button.

    Gmail (desktop and mobile)

    • Mark a received campaign as Not Spam.

    • Open the spam folder and click or tap the message. Click Not Spam.

    • Add your From email to the address book.

    • Open the contact list, click New Contact, and input the address.

    Outlook

    • Mark a received campaign as Not Junk.

    • Open the junk folder and click the message. Click Not Junk.

    • Add your From email to the address book.

    • Open the message, right-click the sender name, and click Add to Contacts. Authentication information may display in Outlook's sender name area, so ask the subscriber add your address only.

    Outlook.com

    • Mark a received campaign as Not Junk.

    • Open the junk folder and right-click the message. Click Not Junk.

    • Add your From email to the Safe Recipient list.

    • Click the gear icon and choose Options. Click the Safe and Blocked Senders link, click Safe Senders, and input the message's From email address.

    Yahoo Mail

    • Mark a received campaign as Not Spam.

    • Open spam folder, click the message, and click Not Spam.

    • Add your From email address to the address book.

    • Open the message and click the Add to contacts button next to the From email address.

  • Every blast email to an email list includes a link to unsubscribe. If you have technical issues or want to be sure you’re unsubscribing from just certain types of emails, please contact me at support@tinytothemax.com with details.

Email